Guest vs. Customer
I want to talk about the one thing that we all drive ourselves to have more of and that is customers. To me, customer, or client, has a...
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Built for Service Excellence
Hello, my name is James I can’t wait to share with you some of my thoughts and education throughout my years of industry experience. I...
Disney Institute Training for Exceptional Customer Service
"Excellent service does not simply come from a friendly transaction or helpful technology—it is the result of truly understanding your...
Upgraded Club Areas at University of Phoenix Stadium
Look at the first phase of a planned $28 million in Club Level improvements at University of Phoenix Stadium! Two jumbo high definition...
Chef Sean Kavanaugh - University of Phoenix Stadium
With 25 years of culinary leadership, Chef Sean Kavanaugh has a passion for delivering superior service and creating memorable food that...